Are you looking for help with one of Edulog's Parent Portal apps?

Thank you for visiting our website. You are currently on our Parent Portal help page.

Please check with your school district to verify whether they have made student transportation information available to parents and caregivers and through what means.

Many districts link to the Edulog Parent Portal apps through websites and other mobile apps.

Which app has your district elected to use this school year?

Is your district making school bus and/or student transportation information available to you in one of Edulog's Parent Portal apps?

  • Icon: Edulog Parent Portal

    Edulog Parent Portal

  • Icon: Edulog Parent Portal Lite

    Edulog Parent Portal Lite

  • I Don't Know

  • Icon: Edulog Parent Portal

    Edulog Parent Portal Resources

App Download Links

Scan this QR code with your smartphone camera to download the app, Edulog Parent Portal:

QR Code: Edulog Parent Portal

Frequently Asked Questions

What is Edulog’s Parent Portal? How do I sign up to use it?

The Parent Portal mobile app by Education Logistics, Inc. (Edulog) allows school districts to share planned and actual school transportation information with parents and caregivers. The app provides the latest information on the planned time and location of the student’s school bus stop. It can show the position of the school bus and give an alert as the bus nears the bus stop. With Edulog’s Student Ridership module, parents and caregivers receive notifications when their student swipes an ID card on an RFID card reader as they board and disembark the bus.

Download the Edulog Parent Portal from the Google Play Store or the Apple App Store. Search for “Edulog Parent Portal” and choose the app with the white bus on the teal background. Once you have the app downloaded, sign up using your email address.

NOTE: Edulog’s other parent app, Parent Portal Lite, has a teal bus on a white background, so take care to download the correct app.

Is there a Spanish version?

Yes. Once you have the app installed, the language can be changed from English to Spanish on the SETTINGS tab. Make sure to select SAVE to continue in the language of your choice.

Should I register separately for each of my children?

Just register once for your school district. A single registration allows you to access information for all students for whom you have the security information.

How do I register my student in the Parent Portal?

This is done from the STUDENT LIST tab by selecting the “+” icon or the ADD STUDENT button. In order to register your student, you must have 5 pieces of information to ensure security.

  1. Student’s First Name (spelled correctly)
  2. Student’s Last Name (spelled correctly)
  3. School to which the student is assigned.
  4. Student’s data of birth.
  5. Student ID Number, assigned by the school district.
My student’s first or last name is often misspelled or has multiple spellings. Which spelling do I use to access his/her information in the app?

You must use the spelling of the first and last name that matches the spelling used by the school district’s student information system.

I am having trouble finding my student’s school to fill in the SCHOOL field. What am I missing?

There are two ways to select your student’s school.

  1. One is to search based on the school name. As you type part of the school name, you will see schools that match that name, in full or in part. For instance, for Booker T. Washington School, you can begin typing “Booker” or “Washington” and a list of matching schools will appear.
  2. Alternatively, you can click on the small map icon to the right of the school field and then locate the school on the map, selecting the icon displayed at the school location.
My student shows as PENDING or REJECTED. What do I do?

Typically, a student registration shows as PENDING or REJECTED if all 5 security fields do not match. You can see the data that you entered by selecting this student in the app and examining the data to check for typographical errors. If you have questions about the spelling of the name or the district ID number, you should contact the student’s school.

How do I delete a student from my app?

From the STUDENTS tab, just swipe left for that student. This is also the process you use to delete a PENDING or REJECTED registration.

What does the HOME tab tell me?

The HOME tab shows the basic trip information for each student that you have added on your app. Typically this will be a morning and afternoon trip. For each trip the app displays the student’s name, whether notifications are activated for the trip, the scheduled pickup and drop-off times and the bus number. Trips are displayed in the order of the next pick-up or drop-off time.

What is the envelope icon on the top right of the Home screen?

Your school district transportation department may send messages to parents and others that are using the app. Messages may be sent to specific individuals or those with students assigned to a specific bus route. App users receive these messages as a notification on their phone. Selecting the envelope icon allows you to see previously received messages.

What do the pickup and drop off times mean? What about the distance?

On the HOME tab or the Transportation Schedule screen, the locations and times for pickup and drop-off are those planned by the school district. If the district maintains distinct transportation schedules on different days of the week, that planned information appears here as well. On the MY BUS tab, there is a distance which indicates how far, as the crow flies, the bus currently is from the planned bus stop.

Please contact your district's transportation office if you are having trouble with the following:

  • Signing up for the app
  • Setting up notification zones
  • Registering your student
  • Need to change student information
  • Need to change transportation details
  • App features are greyed out or unavailable for you to use (this usually reflects that the school district has opted not to make this feature available for community use)
  • Icon: Edulog Parent Portal Lite

    Edulog Parent Portal Lite Resources

App Download Links

Scan this QR code with your smartphone camera to download the app, Edulog Parent Portal Lite:

QR Code: Edulog Parent Portal Lite

Frequently Asked Questions

What is Edulog’s Parent Portal Lite? How do I sign up to use it?

The Parent Portal Lite mobile app by Education Logistics, Inc. (Edulog) allows school districts to share school bus locations with parents and caregivers. The app can show the position of the school bus and give an alert as the bus enters a notification zone.

Download the Edulog Parent Portal Lite from the Google Play Store or the Apple App Store.

NOTE: Edulog’s standard Parent Portal app uses a logo with a WHITE bus on a TEAL background, so take care to download the correct app. You want LITE.

Once you download the app, register using your email address. You must confirm registration via the email you will receive from support@edulog.cloud. If you do not receive the confirmation email right away, check your spam or junk mail folder.

Is there a Spanish version?

Yes. Once you have the app installed, the language can be changed from English to Spanish on the SETTINGS tab. Make sure to select SAVE to continue in the language of your choice.

How do I follow a bus in the Parent Portal Lite App?

In order to get started, you must receive a registration code from your school district. This code is specific to one or more buses in the district. Go to the DISTRICTS tab, tap the plus sign (+) in the top right to add your district code. When the code is accepted, you will see the name of your district and the number of buses (initially zero) that you are following. You might need to add another registration code for the same district to follow more than one bus for your family. This depends on your district’s app configuration.

How do I choose buses to follow in the app?

Tapping your district’s name on the DISTRICTS tab shows the list of buses that your code authorizes you to follow. Sliding the toggle to the right allows a bus to be moved to the MY BUSES tab. On the MY BUSES tab, you will see the list of buses that you selected.

How can I be notified when my bus enters a certain area?

Setting alert zones in the app allows you to receive notifications when the bus enters one or more zones that you define. Choose an address as the center of the notification zone (enter the address or move the map graphically) and a radius from 0.1 to 2.0 miles. Alert zones are created on your mobile device, specific to each bus.

When will I get notifications in the radius around my student’s bus stop?

You can receive notifications when the bus enters any of your alert zones. In addition to designating the distance of the radius, you can also designate a time window in which you want to receive notifications. For instance, if the bus runs a field trip and enters your alert zone in the evening, you probably do not want to receive that alert. Set each time window to make the most sense for each bus route. If you want to receive notifications in the morning and in the afternoon, you will need to have a time window covering the entire day or create one alert zone for the morning and another alert zone for the afternoon.

Please contact your district's transportation office if you are having trouble with the following:

  • Signing up for the app
  • Finding the right registration code
  • Setting up notification zones
  • I Don't Know Which App My District Uses

Please contact your district's transportation office if you are having trouble with the following:

  • Which app you need
  • Signing up for the app
  • Setting up notification zones
  • Registering your student
  • Need to change student information
  • Need to change transportation details
  • App features are greyed out or unavailable for you to use (this usually reflects that the school district has opted not to make this feature available for community use)